Terms & Conditons

Terms & Conditions of Use

Welcome to Chauffeur Drive (“Chauffeur Drive”, “we”, “us”, “our”). These Terms & Conditions govern your access to and use of the Chauffeur Drive website (the “website”) and the chauffeur and transportation services we provide.

By accessing or using this website, or by booking our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using the website or our services.

Changes to These Terms

We may update or amend these Terms & Conditions from time to time. Any changes will be posted on this page. Your continued use of the website or our services after such changes are published constitutes your acceptance of the updated Terms & Conditions.

Services

Chauffeur Drive provides professional chauffeur and private transportation services. All services are subject to availability and confirmation at the time of booking.

We reserve the right to refuse service, cancel bookings, or decline requests at our discretion, including where safety, legality, or operational concerns arise.

Bookings & Payments

When you make a booking with Chauffeur Drive, you are making an offer to purchase our services. A booking is considered confirmed only once we have accepted it and provided confirmation via email, phone, or other communication channels.

Prices, service details, and availability may change without notice. Any agreed pricing will be confirmed at the time of booking.

Cancellations & Refunds

Cancellation and refund terms will be communicated at the time of booking or outlined in a separate cancellation policy. Failure to attend a confirmed booking may result in cancellation fees.

Customer Responsibilities

You agree to provide accurate, complete, and up-to-date information when making a booking. You are responsible for ensuring passengers comply with all applicable laws and behave in a safe and respectful manner during the service.

Any damage caused to vehicles due to misuse, negligence, or inappropriate behaviour may be charged to the customer.

Privacy

Your use of this website and our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Intellectual Property

All content on the Chauffeur Drive website, including text, images, graphics, logos, and design elements, is owned by or licensed to Chauffeur Drive and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any part of this website without our prior written consent.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis. While we make reasonable efforts to ensure accuracy, we do not guarantee that the website or its content will be error-free, complete, or uninterrupted.

Limitation of Liability

To the maximum extent permitted by law, Chauffeur Drive shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or our services.

Nothing in these Terms excludes, restricts, or modifies any consumer rights available to you under Australian Consumer Law.

Your Conduct

You must not use this website in any way that causes, or may cause, damage to the website or interferes with other users’ access.

You must not use the website or services for any unlawful, fraudulent, abusive, or harmful purposes.

Children

Our services are not intended for use by persons under the age of 18 without the involvement and consent of a parent or legal guardian.

Third-Party Links

This website may contain links to third-party websites for convenience. Chauffeur Drive is not responsible for the content, accuracy, or availability of those websites. Accessing third-party websites is done at your own risk.

Events Beyond Our Control

Chauffeur Drive will not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, traffic conditions, technical failures, or government restrictions.

Waiver

If we do not enforce any provision of these Terms & Conditions, this does not constitute a waiver of our right to enforce them at a later time.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Australia.